Careers
Join Our Team
Job Openings
Qualified applicants should submit the materials listed below to jobs@stayheirloom.com or via the appropriate LinkedIn job post.
- Resume
- Cover letter specifically addressing the essential functions of this role in relation to your skills, background, and experience
- Any additional material(s) you would like considered as part of your application
PROPERTY OPERATIONS
The Maintenance Technician focuses on residential preventative and reactive maintenance at our homes located in the greater Savannah region.
Requirements:
Valid driver’s license
Access to truck/SUV for work purposes
Access to basic tools for work purposes
Duties include:
-Handling scheduled preventative maintenance and basic repairs and maintenance, including, but not limited to:
-Essential home repairs, including, but not limited to: repairing/replacing garbage disposals, unclogging drains, replacing toilets, replacing ceiling fans, etc.
-Troubleshooting equipment repairs (HVAC, electrical, plumbing), helping determine if a third-party technician is necessary
-Hanging & Mounting: art, mirrors, decor, light fixtures, hooks, floating shelves, etc.
-Basic landscaping and groundskeeping: weed whacking, mowing, weeding, etc.
-Essential pool maintenance: -Troubleshooting repairs, skimming, re-connecting pool vacuum, setting equipment timers
-Basic carpentry repairs: repairing/replacing broken support rails in beds and couches, replacing balcony bannisters
-Drywall repair (patching and painting)
-Assists with conducting routine inspection of premises, equipment, and systems
-Diagnosing mechanical, plumbing, and electrical issues and correcting them or coordinating with the Property Manager to schedule repairs, as necessary
-Assists in overseeing technicians when professional repairs are necessary
-Reporting any needed repairs, low stock items, and facilities maintenance needs in a timely fashion
-Assist with new property installations on an as needed basis
-Hang and mount art, decor, window treatments, mirrors, and light fixtures
-Stock and maintain the company tool kit
-Assume emergency on-call duty, when assigned
-Special projects, as assigned
We are looking for a maintenance technician who is interested in growing with Heirloom! In partnership with the Property Operations and Housekeeping, the Maintenance Technician is responsible for executing on basic repairs and preventative maintenance to ensure that all properties fulfill Heirloom’s property maintenance and brand standards. A successful candidate is a reliable team player, a resourceful problem solver with previous maintenance experience.
Essential Functions
– Handling scheduled preventative maintenance and basic repairs and maintenance, including, but not limited to:
– Essential home repairs, including, but not limited to: repairing/replacing garbage disposals, unclogging drains, replacing
toilets, replacing ceiling fans, etc.
– Troubleshooting equipment repairs (HVAC, electrical, plumbing), helping determine if a third party technician is
necessary
– Hanging & Mounting: art, mirrors, decor, light fixtures, hooks, floating shelves, etc
– Basic landscaping and groundskeeping: weed whacking, mowing, weeding, etc
– Basic carpentry repairs: repairing/replacing broken support rails in beds and couches, replacing balcony banisters
– Drywall repair (patching and painting)
– Assists with conducting routine inspection of premises, equipment, and systems
– Diagnosing mechanical, plumbing, and electrical issues and correcting them or coordinating with the Property Manager
to schedule repairs, as necessary
– Assists in overseeing technicians when professional repairs are necessary
– Reporting any needed repairs, low stock items, and facilities maintenance needs in a timely fashion
– Assist with new property installations on an as needed basis
– Hang and mount art, decor, window treatments, mirrors, and light fixtures
– Stock and maintain the company tool kit
– Assume emergency on-call duty, when assigned
– Special projects, as assigned
Requisites
– Must have a valid driver’s license, an upstanding driving record, and access to their own dependable truck and/or van
– A monthly gas stipend will be provided for the use of the vehicle for work
– Prior in-house maintenance experience (3-5+ years)
– Highly proficient in the use of hand and power tools
– Prior experience with:
hanging and mounting art, mirrors, decor, window treatments, and decor drywall repairs and painting
basic carpentry: feels comfortable repairing a broken bed support beam, can build a basic floating shelf, can repair a
screen door, plumbing: can repair and replace a toilet and garbage disposal, can unclog a drain and knows when a
professional should be called
– Can replace and hang electrical fixtures: pendants, sconces, ceiling fans, etc.
– Able to comfortably lift 50lbs and climb a ladder
– Bilingual (English/Spanish) is a big plus, but not a firm requirement
– Any kind of construction background or trade certification is a big plus, but not a firm requirement
Schedule & Compensation
– The Maintenance Technician is a full-time salaried role with benefits (PTO, health insurance, 401k etc) based in New Orleans, LA.
– The work schedule is variable and is based on the guest schedule, some weekend and evening availability may be
required. 2 days off/week, weekly schedule is published on the Thursday of the week prior.
- Principals only. Recruiters, please don’t contact this job poster.
- do NOT contact us with unsolicited services or offers
Heirloom is a leading provider of large-format, luxury short-term rentals on the national level. Our unique focus on providing word-class accommodations to discerning groups of travelers in premier travel destinations, combined with a tech-enabled and data-driven business strategy, has allowed Heirloom to quickly carve out a unique space for itself within the highly competitive and rapidly evolving luxury hospitality industry.
General Overview
The Maintenance Technician plays a central role in the daily operation of Heirloom – Boston’s growing portfolio. In partnership with the Property Operations and Housekeeping Departments, the Maintenance Technician is responsible for executing on basic repairs and preventative maintenance to ensure that all properties fulfill Heirloom’s property maintenance and brand standards. A successful candidate is a reliable team player, a resourceful problem solver with previous maintenance experience.
Essential Functions
Handling scheduled preventative maintenance and basic repairs and maintenance, including, but not limited to:
Essential home repairs, including, but not limited to: repairing/replacing garbage disposals, unclogging drains, replacing toilets, replacing ceiling fans, etc.
Troubleshooting equipment repairs (HVAC, electrical, plumbing), helping determine if a third party technician is necessary
Hanging & Mounting: art, mirrors, decor, light fixtures, hooks, floating shelves, etc
Basic landscaping and groundskeeping: weed whacking, mowing, weeding, etc
Essential pool maintenance: Troubleshooting repairs, skimming, re-connecting pool vacuum, setting equipment timers
Basic carpentry repairs: repairing/replacing broken support rails in beds and couches, replacing balcony banisters
Drywall repair (patching and painting)
Assists with conducting routine inspection of premises, equipment, and systems
Diagnosing mechanical, plumbing, and electrical issues and correcting them or coordinating with the Property Manager to schedule repairs, as necessary
Assists in overseeing technicians when professional repairs are necessary
Reporting any needed repairs, low stock items, and facilities maintenance needs in a timely fashion
Assist with new property installations on an as needed basis
Hang and mount art, decor, window treatments, mirrors, and light fixtures
Stock and maintain the company tool kit
Assume emergency on-call duty, when assigned
Special projects, as assigned
Requisites
Must have a valid driver’s license, an upstanding driving record, and access to their own dependable truck and/or van (not a sedan)
A monthly gas stipend will be provided for the use of the vehicle for work
Lives in close or commutable proximity to Boston (within 30 minutes)
Prior in-house maintenance experience (3-5+ years)
Highly proficient in the use of hand and power tools
Prior experience with hanging and mounting art, mirrors, decor, window treatments, and decor
Including how to safely hang oversize and overweight items
Prior experience with drywall repairs and painting
Can patch and repair drywall damage (example: blemishes the size of a grapefruit)
Prior experience with basic carpentry: feels comfortable repairing a broken bed support beam, can build a basic floating shelf, can repair a screen door
Prior experience with basic plumbing: can repair and replace a toilet and garbage disposal, can unclog a drain and knows when a professional should be called
Can replace and hang electrical fixtures: pendants, sconces, ceiling fans, etc.
Able to comfortably lift 50lbs and climb a ladder
Bilingual (English/Spanish) is a big plus, but not a firm requirement
Any kind of construction background or trade certification is a plus, but not a firm requirement
Schedule & Compensation
The Maintenance Technician is a full time salaried role with benefits (PTO, health insurance, etc) based in Boston, MA. The work schedule is variable and is based on the guest check in/out schedule. In addition to weekday work, availability on Sundays from 11 am – 3 pm local time is required.
- Principals only. Recruiters, please don’t contact this job poster.
- do NOT contact us with unsolicited services or offers
DESIGN
LICENSING & COMPLIANCE
DEVELOPMENT & CONSTRUCTION
General Overview
The Construction Manager is a driving force behind the Development Department’s workflow. The primary function of the Construction Manager is to bring new property acquisitions through any necessary construction/renovations from planning to launch (85% of the role). Project size may range from $50k to $5M and the Construction Manager should expect to be managing multiple projects simultaneously. The remaining 15% of the Construction Manager’s time will be spent on administrative duties that support the role’s primary function.
Essential Functions
- Projects
- Work in person with General Contractors and Vendors to guide projects through all phases of construction, ensuring delivery of high-quality projects per approved construction documents
- Manage relationships and ongoing communication with vendors, general contractors, city inspectors, and design professionals
- Collaborate with internal and external design partners as needed to finalize detailed construction plans and specifications, and to take projects from acquisition through design and construction.
- Prepare and manage construction schedules and coordinate timely delivery of projects with other Heirloom departments
- Perform on-site inspections before, during, and after construction; transmit feedback to contractors and supervisor
- Work collaboratively with external entities including local jurisdictions, utilities, and consultants in any capacity necessary to facilitate construction and delivery of each project
- May includes obtaining permits, certificates of occupancy, and any other requisite inspection documents, if applicable
- Manage construction finances:
- Acquire bids and estimates
- Manage bid selection (in collaboration with supervisor)
- Track construction budget in real time
- Process Change Orders timely and provide input on related scoping and pricing
- Supply payment request information to the Finance Team in accordance with Heirloom’s contractor payment request process
- Administrative
- Complete and submit a monthly business expense log in accordance with Heirloom’s expense guidelines and schedule
- Complete and submit billable hours in accordance with Heirloom’s Hours Submission guidelines and schedule
- Manage complete project records using digital filing systems
- Engage with other Heirloom departments using multiple communication platforms
- Participate in team touch point meetings and provide project feedback as needed
Requirements
- 5+years residential construction management experience
- Willingness and ability to travel domestically up to 6 days/month*
- Experience using technology to manage individual and team workloads, status updates, budgets, schedules, change orders, invoices, and payment applications.
- Proficiency with the financial administration inherent to development.
- Significant experience:
- Managing third party teams and relationships (general contractors, architects, and city inspectors)
- Managing construction budgets
- Acquiring and selecting construction bids
- Exemplary planning, multi-tasking, and time-management skills
- Meticulously organized and detail-oriented
- Proactive approach to problem solving (critical thinker)
*The 6 day/month travel requisite is an average travel requirement (annualized). There may be months where minimal travel is required (or none at all), whereas other months may require more travel.
Benefits
The Construction Manager role is a New Orleans based, full-time, salaried position within the Development Department. Benefits are part of the compensation package for this role. Compensation for this role is commensurate with experience.
FINANCE
MARKETING
HR/ADMIN
At Heirloom, we are committed to creating a workplace where every employee is comfortable being their authentic self. Just like our properties, we believe that every person is one-of-a kind and we are proud to be an equal opportunity employer. As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identify or any other factor protected by applicable federal, state, or local laws.